Privacy Policy
Last updated: February 15, 2026
1. Introduction
This Privacy Policy explains how Club Pantai Bali, operated by PT PMA HALOWITA MEDIA PRODUCTION, collects, uses, and protects your personal data when you visit our website, make a purchase, or interact with our services.
We are committed to protecting your personal data in accordance with:
- Law No. 27 of 2022 on Personal Data Protection of the Republic of Indonesia (PDP Law)
- General Data Protection Regulation (EU) 2016/679 (GDPR)
- Other applicable international data protection laws
2. Data Controller
PT PMA HALOWITA MEDIA PRODUCTION
Business Identification Number (NIB): 0221010231466
Biliq Sunset Office Space
Sunset Road 819, Bali Ruko Sunset Indah II No. 10
Desa/Kelurahan Kuta, Kec. Kuta
Kab. Badung, Province Bali 80351
Republic of Indonesia
Email: hello@clubpantaibali.com
3. Personal Data We Collect
Information You Provide Directly:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment confirmation details
- Account login credentials
- Customer support communications
Automatically Collected Information:
- IP address
- Browser type
- Device information
- Pages visited
- Usage behavior
- Cookies and tracking technologies
Information from Third Parties:
- Shopify (e-commerce platform)
- Payment processors
- Shipping partners
- Advertising and analytics providers
4. Legal Basis for Processing
We process personal data based on:
- Your consent
- Performance of a contract (order fulfillment)
- Compliance with legal obligations
- Legitimate business interests that do not override your rights
5. How We Use Your Personal Data
- Process and fulfill orders
- Manage customer accounts
- Provide customer support
- Send transactional communications
- Conduct marketing and promotional campaigns
- Improve website performance
- Prevent fraud and ensure security
- Comply with legal and tax obligations
6. International Data Transfers
As we operate internationally, your personal data may be transferred outside Indonesia.
Where required, we ensure appropriate safeguards, including:
- Contractual data protection measures
- Standard Contractual Clauses (for EU users)
- Compliance with Law No. 27 of 2022
7. Data Retention
- Order and transaction data: up to 5 years
- Account data: while the account remains active
- Marketing data: until consent is withdrawn
- Customer service records: as necessary to resolve disputes
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable website functionality
- Analyze website traffic
- Personalize content and advertising
- Improve user experience
9. Disclosure of Personal Data
We may disclose personal data to:
- Shopify
- Payment processors
- Shipping providers
- IT and cloud service providers
- Marketing and analytics partners
- Government authorities when legally required
We do not sell your personal data.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss or destruction.
11. Data Breach Notification
In accordance with Indonesia’s Personal Data Protection Law (Law No. 27 of 2022), in the event of a personal data breach that may impact your rights and freedoms, we will notify affected individuals and relevant authorities within 3 x 24 hours, or within the timeframe required by applicable law.
12. Your Rights
Under Indonesian Law:
- Access personal data
- Correct inaccurate data
- Withdraw consent
- Request deletion
- File a complaint
Under GDPR (EU/EEA Residents):
- Access
- Rectification
- Erasure
- Restriction
- Portability
- Objection
- Lodge a complaint
Requests can be sent to: hello@clubpantaibali.com
13. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the data promptly.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated revision date.
15. Contact Us
PT PMA HALOWITA MEDIA PRODUCTIONEmail: hello@clubpantaibali.com
